Value of QA – People Do Not Find Their Own Errors

I’ve noticed, through the years, that people often dismiss the need for Quality Assurance by saying, “These are good developers. We don’t need to test their code.”

Of course, anyone in testing knows from experience that even the best developers have errors in their code. I’ve also found that it seems easier for me to see errors in other people’s work than in my own.

It turns out that I’m not the only one who experiences that phenomenon. According to this blog post by Dorothy Graham, some research shows that people tend to find only about 1/3 of their own errors on initial inspection.

That’s a powerful justification for an investment in Quality Assurance.

Are you familiar with this research or statistic? I’m planning to look more into Capers Jones’ research and see how it applies to the value of Quality Assurance.

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